UX / Product Designer for complex, regulated experiences (Tax,Health & Investments)
I design clear, compliant workflows that help people complete high-stakes tasks with confidence. I collaborate closely with Product, Engineering, and stakeholders to move from ambiguity → tested solutions → dev-ready execution.
Enterprise UX • Systems + workflows • Accessibility-aware • Agile delivery • Figma → prototypes → handoff
Based in Indianapolis • Open to remote/hybrid roles
Selected Case Studies
Here are a few selected Case Studies for some projects that I have worked on for different companies.
H&R Block
Title: H&R Block
Subtitle: Gig Worker Onboarding & Routing
Blurb: Redesigned key entry points and education interstitials to help gig workers self-identify earlier, get routed into the right path, and reduce confusion in a compliance-heavy flow.
Tags: Tax • Personalization • IA • Accessibility
Humana
Title: Humana
Subtitle: Advocate Workflow Consolidation (Internal Tool)
Blurb: Improved the advocate experience by simplifying information hierarchy across multiple screens and supporting adoption with a training hub to reduce friction in benefit inquiries.
Tags: Health • Internal Tools • Workflow • Information Design
OneAmerica Financial Partners
Title: OneAmerica Financial Partners
Subtitle: Retirement Mobile App Design (MVP)
Blurb: Designed the first mobile experience for retirement users—from competitive analysis and task flows to prototyping and accessibility-aware handoff.
Tags: FinTech • Mobile • Research • Accessibility
Indystructible Designs
Title: Indystructible Designs
Subtitle: UX, Branding & Digital Presence
Blurb: As founder/lead designer, I deliver UX-first websites and brand systems for small businesses—turning unclear messaging into structured customer journeys that drive inquiries and bookings.
Tags: Web UX • Brand Systems • Small Business • Growth
How I work
The way I work is simple. I like to:
Clarify the problem
Align on users, constraints, and what success looks like
Make it testable
Flows → wireframes → prototypes to validate quickly
Ship with confidence
Accessibility-minded specs, stakeholder alignment, dev handoff
What I’m Strongest At
Workflow & information architecture for complex systems
Designing for regulated environments (clarity + compliance)
Prototyping and usability validation
Cross-functional collaboration and delivery
UX writing: plain language, confident guidance, fewer dead ends
Professional Work History
Check out where I have contributed my expertise for the last 10 years!
H&R Block
Senior UX Designer
Taxes & Financials
3 Years
Rue Gilt Groupe
UX Developer
E-Commerce & Sales
1 Year
Humana
UX Designer
Health Insurance
1 Year
TCC Solutions
UX Design/Developer
Child Care Services
3 Years
OneAmerica
UX Designer
Finances & Investments
1 Year
Epson America
Project Manager
Technical Industry
4 Years